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Shipping policy
Tracking information :
The buyer will receive an email with order tracking details once the order has been processed
Once your order status has been marked completed our shipping services can take up to 24 hours to upload their tracking data.
Please recheck in 24 hours if you still have a error don’t hesitate to contact us on shop@wisdomautoworks.com
Shipping duration :
Shipping duration varies depending on your courier choice and shipping location.
Orders take 1-3 business days to process and 1-10 business days for delivery.
Returns :
Please see our return policy here
My order is incorrect :
Please see our incorrectly supplied goods information here
Handling time :
Wisdom Auto Works processes orders within 1-3 business days
Insurance (lost or damaged goods) :
Once an order is shipped responsibility for the goods is with the 3rd Party Carrier, if the item is lost or damaged in transmit it will be up to the carrier's discretion if they are willing to compensate you for the goods.
If the item is insured the buyer will be covered by the 3rd party carrier's insurance if the item is lost or damaged in transit
If an item is damaged, please contact us within 15 days of delivery date with pictures of the damaged box and goods to be used in the insurance claim with our 3rd party shipping provider. Wisdom Auto Works will work with your chosen delivery service to claim the item's value and rectify the situation.
If item is lost in transit, please contact the 3rd party shipping provider. Wisdom Auto Parts will Work with the buyer and 3rd party provider to rectify the situation.
Can I pick up in store? :
Yes, you can collect your order from our shop once the order has been fulfilled at
1/39 Wisdom terrace, Wangara, Western Australia 6065
Perth Metro Delivery :
We offer Perth metro delivery for $12 on orders under $150
Over $150 we offer free Perth metro delivery.
International Deliveries :
Wisdom Auto Works does not currently offer international Deliveries.